Hotel Housekeeping Supervisor — Lead & Elevate Guest Experience

Hei Hotels Inc.; Pittsburgh (Allegheny County); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Medical and Dental programs

Vision insurance

Paid time off

401(k) Savings Plan

Hotel room discounts

Job summary

HEI Hotels and Resorts is seeking a Housekeeping Supervisor to maintain a safe and clean hotel environment. You will direct the housekeeping team, ensure guest satisfaction, and manage daily operations to support associates and vendors.

You will supervise room attendants, inspect cleaning, and ensure adherence to health and sanitation standards while controlling inventory and expenses. This role requires strong communication and leadership within a dynamic hotel setting.

Qualifications

• Experience in housekeeping or hotel services is preferred.
• Physical ability to lift/move items up to 100 lbs with/without accommodation.
• Strong verbal and written communication skills for diverse audiences.

Responsibilities

• Supervise housekeeping staff with open communication, training, and feedback.
• Interview, hire, train, and evaluate staff; address issues and disciplinary actions as needed.
• Oversee cleaning of guest rooms, public areas, and back-of-house areas; ensure cleanliness and safety standards.

Skills

Housekeeping experience

Physical ability up to 100 lbs

Communication skills (verbal & written

Job description

HEI Hotels and Resorts is seeking a Housekeeping Supervisor to maintain a safe and clean hotel environment. You will direct the housekeeping team, ensure guest satisfaction, and manage daily operations to support associates and vendors.

You will supervise room attendants, inspect cleaning, and ensure adherence to health and sanitation standards while controlling inventory and expenses. This role requires strong communication and leadership within a dynamic hotel setting.