Housekeeping Operations Manager

Hyatt Hotels Corporation

Los Angeles (CA)

On-site

USD 38,000 - 52,000

Full time

2 days ago
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Job summary

Hyatt Hotels Corporation in Los Angeles area seeks a Housekeeping Supervisor to ensure guest rooms and public spaces meet Crescent standards of product and service. You will lead room attendants, housepersons, and inspectors; coordinate daily operations and training; monitor staffing and payroll.

English communication, professional demeanor, and teamwork are essential requirements for this role. The position involves managing schedules, maintaining records, and upholding safety and service

Qualifications

  • Must be able to communicate in English.
  • Self-starting personality with an even disposition.
  • Maintain a professional appearance and manner at all times.
  • Able to communicate well with guests and be a team player.
  • Ability to lift up to 100 lbs and move around the building.

Responsibilities

  • Oversee staff of room attendants, housepersons, and inspectors; conduct daily and monthly meetings; inspect work and guide staff to meet standards.
  • Interview, hire, train, evaluate performance, resolve problems, and recommend discipline when appropriate.
  • Arrange staff work schedules; determine days off; adjust staffing based on occupancy; submit payroll records.
  • Maintain and review records for budgeting, forecasting, and inspection scores for housekeepers.
  • Communicate directions clearly to staff, verbally and in writing.
  • Adhere to attendance rules and be available to work regularly.
  • Perform other duties as assigned.

Skills

English communication
Team player
Professional appearance
Guest service
Physical stamina

Job description

Hyatt Hotels Corporation in Los Angeles area seeks a Housekeeping Supervisor to ensure guest rooms and public spaces meet Crescent standards of product and service. You will lead room attendants, housepersons, and inspectors; coordinate daily operations and training; monitor staffing and payroll.

English communication, professional demeanor, and teamwork are essential requirements for this role. The position involves managing schedules, maintaining records, and upholding safety and service

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