Hotel Housekeeping Manager: Lead a High-Performance Team

Ascent Hospitality; Mobile (AL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

Health, Dental, Vision, Life Insurance

401k with employer MATCH

Paid PTO

Uniforms Provided

Team Member Hotel Discount Program

Job summary

Ascent Hospitality seeks a Housekeeper Manager to direct all housekeeping operations, including laundry, ensuring top guest room cleanliness and service quality for continued profitability.

The role requires supervising a team, scheduling, budgeting, training, and coordinating with Front Office and maintenance to uphold standards and drive guest satisfaction. Comprehensive benefits accompany this position.

Qualifications

• Must have prior experience in Supervisor or Manager role.
• Previous experience in a hotel preferred.
• Must have excellent communication and organizational skills.
• Must have basic mathematical skills.
• Must be able to apply basic principles and techniques of supervision.
• Ability to plan and organize the activities of others.
• Ability to get ideas accepted and to guide a group or individual to accomplish a task.
• Ability to modify leadership style and management approach to reach goal.
• Ability to express ideas clearly both in written and oral communications.
• Ability to effectively handle conflict in a team environment.

Responsibilities

• Direct and manage Housekeeping operations to ensure cleanliness and quality.
• Lead scheduling, budgeting, inventory control, and policy enforcement.
• Monitor and develop team member performance, including supervision and recognition.
• Recruit, interview and train team members.
• Ensure proper usage of chemicals and cleaning supplies with training and labeling.
• Create and post weekly schedules for Housekeeping and Laundry teams.
• Check rooms for readiness and update in the system.
• Coordinate with Front Office to ensure guest room satisfaction.
• Oversee Laundry operations and maintenance of equipment.
• Manage housekeeping and laundry supply inventory and storage.
• Report and log Lost and Found items.

Skills

Supervisory experience

Hotel industry experience

Excellent communication skills

Strong organizational skills

Basic mathematical skills

Leadership and team management

Conflict resolution

Education

High school diploma or equivalent

Job description

Ascent Hospitality seeks a Housekeeper Manager to direct all housekeeping operations, including laundry, ensuring top guest room cleanliness and service quality for continued profitability.

The role requires supervising a team, scheduling, budgeting, training, and coordinating with Front Office and maintenance to uphold standards and drive guest satisfaction. Comprehensive benefits accompany this position.