Hotel Housekeeping Leader — Guest Service & Ops

Drury Hotels Company; Daytona Beach (FL); Vor Ort; USD 80.000 - 120.000; Vollzeit

Benefits dieser Stelle

Flexible scheduling

Paid time off

Hotel discounts

Free room nights

401(k)

Zusammenfassung

Drury Hotels in Daytona Beach seeks an Operations Leader to guide all hotel departments, delivering exceptional guest service and maintaining high standards. You will train and coach staff, drive quality, service, and profitability, and model best practices daily.

Ideal candidates have a Bachelor's in hospitality or related field and at least one year of supervisory experience, with hotel background preferred.

Qualifikationen

• Bachelor's degree in hospitality, business, or related field preferred.
• Minimum of one-year supervisory experience with demonstrated leadership success; hotel experience preferred.

Aufgaben

• Provide expert leadership across all departments of the hotel taking the lead on providing exceptional guest service.
• Train, develop, and coach team members to achieve success in their roles.
• Deliver on key business metrics of quality, service, profitability, and team.
• Role model quality assurance best practices each day with the team and consistently meet or exceed all measures.

Kenntnisse

Leadership

Guest service

Communication

Training

Ausbildung

Bachelor's degree in hospitality, business, or related field

Jobbeschreibung

Drury Hotels in Daytona Beach seeks an Operations Leader to guide all hotel departments, delivering exceptional guest service and maintaining high standards. You will train and coach staff, drive quality, service, and profitability, and model best practices daily.

Ideal candidates have a Bachelor's in hospitality or related field and at least one year of supervisory experience, with hotel background preferred.