Executive Housekeeping Leader – Growth & Benefits

Drury Hotels; Charlotte (NC); On-site; USD 40,000 - 62,000; Full time

Job summary

Drury Hotels in Charlotte, NC is seeking a professional to manage and coordinate all housekeeping and laundry operations across the property. You will lead a team, ensure cleanliness and high service standards, and maintain Drury's commitment to exceptional guest experiences.

Responsibilities include supervising room attendants and laundry staff, enforcing safety and cleaning protocols, and actively contributing to guest satisfaction and hotel performance through strong communication in English

Qualifications

• Knowledge of cleaning methods for guest rooms and laundry operations.
• Knowledge of proper use and storage of cleaning chemicals.
• Ability to lead a housekeeping team to achieve quality and Drury standards.

Responsibilities

• Manage and coordinate housekeeping and laundry services for the hotel.
• Maintain high standards of cleanliness, guest satisfaction, and team integrity.
• Supervise room attendants and laundry staff; ensure compliance with safety and cleaning protocols.
• Communicate effectively in English and lead by example.

Skills

Leadership

English communication

Guest service

Tools

Vacuum cleaners

Commercial washers & dryers

Job description

Drury Hotels in Charlotte, NC is seeking a professional to manage and coordinate all housekeeping and laundry operations across the property. You will lead a team, ensure cleanliness and high service standards, and maintain Drury's commitment to exceptional guest experiences.

Responsibilities include supervising room attendants and laundry staff, enforcing safety and cleaning protocols, and actively contributing to guest satisfaction and hotel performance through strong communication in English