Hotel Housekeeping Lead & Operations Supervisor

Avion Hospitality; Houston (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Avion Hospitality in Houston, TX seeks a Housekeeping Supervisor to coordinate housekeeping functions across sections and cover Housekeeping Manager duties when absent. The role emphasizes guest service, high standards, and staff supervision.

The supervisor will ensure daily assignments, safety and compliance with hotel policies, and effective communication with Front Office and other departments.

Qualifications

• At least 2 to 3 years of progressive experience in a hotel or related field.
• High School diploma or equivalent required.
• College course work in related field helpful.
• Previous supervisory responsibility preferred.

Responsibilities

• Approach all encounters with guests and employees in a friendly, service oriented manner.
• Maintain regular attendance in compliance with Avion Hospitality standards.
• Maintain high standards of personal appearance and grooming, including proper uniform and name tag.
• Comply with Avion Hospitality standards and regulations to ensure safe, efficient operations.
• Inspect staff performance daily to ensure standards and productivity.
• In absence of Manager, inspect VIP rooms and report availability to Front Office.
• Oversee closing of floors, ensure carts are clean and restocked with linen.
• Ensure records of daily assignments are completed and filed on time.
• Maintain key control system.
• Supervise Laundry and Housekeeping staff and address performance issues.
• Handle Lost and Found items per standards.
• Be familiar with Avion Hospitality policies and House Rules.
• Ensure staff are attentive, friendly, helpful and courteous to guests and colleagues.

Skills

2-3 years supervisory experience

Supervisory responsibility

Education

High School diploma or equivalent

College coursework in related field

Job description

Avion Hospitality in Houston, TX seeks a Housekeeping Supervisor to coordinate housekeeping functions across sections and cover Housekeeping Manager duties when absent. The role emphasizes guest service, high standards, and staff supervision.

The supervisor will ensure daily assignments, safety and compliance with hotel policies, and effective communication with Front Office and other departments.