Housekeeping Supervisor - Lead a Luxury Hotel Team

Hei Hotels Inc.; Houston (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical and Dental

Vision Insurance

401(k) with matching

Hotel room discounts

Paid time off

Job summary

HEI Hotels & Resorts is seeking a Housekeeping Supervisor for our Houston property. The role directs the housekeeping team, ensuring safe, clean, and welcoming spaces for guests and staff. You will lead, train, and support staff while maintaining high standards and cost controls.

Responsibilities include staffing, inventory control, responding to guest requests, and enforcing safety and sanitation protocols. A strong emphasis on communication, reliability, and teamwork is essential for success.

Qualifications

• Housekeeping experience preferred.
• Ability to move through the building and assist staff as needed.
• Strong verbal and written communication skills.
• Ability to lift up to 100 lbs with or without accommodation.

Responsibilities

• Supervise housekeeping staff, provide training, coaching, and performance feedback.
• Interview, hire, train, evaluate performance, address issues, and administer discipline when necessary.
• Oversee cleaning of guest rooms, turndown, public areas, and back-of-house to ensure cleanliness and guest satisfaction.

Skills

Housekeeping exp

Communication skills

Heavy lifting

Team supervision

Job description

HEI Hotels & Resorts is seeking a Housekeeping Supervisor for our Houston property. The role directs the housekeeping team, ensuring safe, clean, and welcoming spaces for guests and staff. You will lead, train, and support staff while maintaining high standards and cost controls.

Responsibilities include staffing, inventory control, responding to guest requests, and enforcing safety and sanitation protocols. A strong emphasis on communication, reliability, and teamwork is essential for success.