Hotel Housekeeping Lead — Guest Experience Champion

OTH Hotels Resorts; Pittsburgh (Allegheny County); On-site; USD 42,000 - 62,000; Full time

Job summary

OTH Hotels Resorts in Pittsburgh, PA, seeks a Housekeeping Supervisor to oversee daily cleaning operations, inspect guest rooms and public areas, and ensure brand standards are met. This role requires active presence on guest floors and service areas and supervision of staff during assigned shifts.

You will lead training, monitor safety procedures, coordinate with front desk, and maintain high guest satisfaction in a fast-paced property-based environment.

Qualifications

• High school diploma or equivalent required.
• 1–3 years housekeeping experience; supervisory experience preferred.

Responsibilities

• Supervise room attendants and housepersons during shifts.
• Inspect guest rooms, corridors, and public areas for cleanliness.
• Train new staff and provide ongoing coaching and feedback.
• Monitor inventory of linens and supplies; maintain stocked carts.
• Coordinate with front desk for room availability and VIP requests.
• Enforce safety procedures and sanitation standards.

Skills

Leadership

Attention to detail

Organization

Communication

Guest service

Multitasking

Problem solving

Education

High school diploma or equivalent

Job description

OTH Hotels Resorts in Pittsburgh, PA, seeks a Housekeeping Supervisor to oversee daily cleaning operations, inspect guest rooms and public areas, and ensure brand standards are met. This role requires active presence on guest floors and service areas and supervision of staff during assigned shifts.

You will lead training, monitor safety procedures, coordinate with front desk, and maintain high guest satisfaction in a fast-paced property-based environment.