Hotel Housekeeping Lead

OTH Hotels Resorts; Greensboro (NC); Hybrid; USD 42,000 - 55,000; Full time

Job summary

OTH Hotels Resorts in Greensboro is seeking a Housekeeping Supervisor to oversee daily cleaning operations, inspect guest rooms, and ensure cleanliness and safety standards across the property.

You will lead room attendants, coordinate with front desk, and coach staff to deliver exceptional guest experiences in a fast-paced hotel environment. This role requires strong leadership, attention to detail, and a commitment to service excellence.

Full-time, property-based position with weekend shifts.

Qualifications

• High school diploma or equivalent required.
• 1–3 years of housekeeping experience required; supervisory experience in a hotel or resort environment preferred.

Responsibilities

• Supervise room attendants and housepersons during assigned shifts.
• Assign daily cleaning tasks and ensure timely completion of room assignments.
• Monitor room status and coordinate with front desk for room availability.
• Ensure consistent application of brand standards across all housekeeping duties.
• Inspect guest rooms, corridors, and public areas for cleanliness and maintenance needs.
• Provide ongoing coaching, support, and performance feedback.
• Assist with scheduling and attendance tracking as needed.
• Monitor usage of linens, amenities, and cleaning supplies.
• Respond promptly to guest requests and housekeeping-related concerns.

Skills

Leadership

Attention to detail

Organization

Time management

Customer service

Communication

Problem solving

Multitasking

Education

High school diploma

Job description

OTH Hotels Resorts in Greensboro is seeking a Housekeeping Supervisor to oversee daily cleaning operations, inspect guest rooms, and ensure cleanliness and safety standards across the property.

You will lead room attendants, coordinate with front desk, and coach staff to deliver exceptional guest experiences in a fast-paced hotel environment. This role requires strong leadership, attention to detail, and a commitment to service excellence.

Full-time, property-based position with weekend shifts.