Hotel Housekeeping Inspector & Quality Coach

TPG Hotels and Resorts; Allentown (Lehigh County); Presencial; USD 32.000 - 46.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health, Dental, and Vision Insurance

Disability Insurance

401(k) Retirement Plan

Paid Time Off

Descripción de la vacante

TPG Hotels and Resorts is seeking a Housekeeping Inspector to uphold the highest standards of cleanliness across guest rooms and public areas. You will inspect rooms, support room attendants through coaching and training, and ensure compliance with brand standards, policies, and safety procedures.

Collaborating with the Executive Housekeeper and team, you will monitor workload, coordinate corrective actions, and help maintain inventory and records, while prioritizing timely readiness for guest

Formación

• Previous housekeeping experience in a hotel environment; supervisory or inspection experience preferred.
• Strong attention to detail and commitment to quality.
• Excellent organizational, communication, and leadership skills.

Responsabilidades

• Inspect guest rooms, suites, and public areas to ensure cleanliness, presentation, and maintenance meet hotel and brand standards.
• Verify that all guest amenities, linens, and supplies are properly stocked and presented.
• Identify deficiencies and coordinate corrective action with Room Attendants and supervisors before rooms are released for guest occupancy.
• Ensure guest rooms are inspection-ready and completed in a timely manner.
• Lead by example by promoting quality, efficiency, and exceptional guest service.
• Coach, mentor, and provide ongoing feedback to Room Attendants to reinforce cleanliness and productivity standards.
• Assist with onboarding and training new housekeeping team members.
• Foster a positive, collaborative, and accountable team environment.
• Support daily housekeeping operations and assist with room assignments as needed.
• Monitor housekeeping productivity and room status throughout the day.
• Communicate effectively with the Front Desk, Engineering, and other departments to ensure guest rooms are available on time and maintenance concerns are addressed promptly.
• Assist in prioritizing room inspections based on occupancy, arrivals, departures, and guest requests.
• Maintain accurate inspection records and communicate room status updates.
• Monitor housekeeping supplies, linens, and guest amenities to ensure appropriate inventory levels.
• Report supply shortages and assist with inventory counts and ordering.
• Ensure housekeeping carts, closets, and storage areas remain organized, clean, and fully stocked.
• Ensure compliance with hotel policies, brand standards, safety regulations, and housekeeping procedures.
• Promote proper use of cleaning chemicals, equipment, and personal protective equipment.
• Report safety hazards, maintenance issues, and lost-and-found items according to established procedures.
• Maintain confidentiality and security of guest rooms and hotel property.
• Previous housekeeping experience in a hotel environment required; supervisory or inspection experience preferred.
• Strong attention to detail and commitment to quality.
• Excellent organizational, communication, and leadership skills.
• Ability to coach, motivate, and develop team members.
• Ability to work efficiently in a fast-paced environment while managing multiple priorities.
• Basic computer skills and familiarity with hotel property management systems preferred.
• Knowledge of cleaning procedures, hotel standards, and workplace safety practices.

Conocimientos

Hotel housekeeping experience

Supervisory or inspection experience

Attention to detail

Organizational skills

Communication skills

Coach and mentor

Descripción del empleo

TPG Hotels and Resorts is seeking a Housekeeping Inspector to uphold the highest standards of cleanliness across guest rooms and public areas. You will inspect rooms, support room attendants through coaching and training, and ensure compliance with brand standards, policies, and safety procedures.

Collaborating with the Executive Housekeeper and team, you will monitor workload, coordinate corrective actions, and help maintain inventory and records, while prioritizing timely readiness for guest