Hotel Housekeeping Supervisor & Guest Experience Lead

TPG Hotels and Resorts; Lexington (KY); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Disability Insurance

Supplemental Life Insurance

401(k) Retirement Plan

Paid Time Off, Vacation and Holidays

Employee Assistance Program

Hotel discounts across TPG portfolio

Job summary

TPG Hotels and Resorts seeks an Assistant Executive Housekeeper to oversee daily housekeeping operations, staff scheduling, training, and quality control. You will enforce cleaning standards, coordinate with front desk and maintenance, and manage inventories within budget constraints.

The role requires 2+ years of supervisory housekeeping experience, excellent communication skills, and strong organizational abilities to ensure guest satisfaction and high-quality facilities.

Qualifications

• High school diploma required; hospitality degree advantageous.
• Minimum 2+ years in a supervisory or managerial role in housekeeping.
• Strong communication and interpersonal skills with staff and guests.
• Excellent organizational and time-management abilities; detail-oriented.

Responsibilities

• Oversee daily housekeeping operations and staff scheduling.
• Recruit, train, and supervise housekeeping team; conduct evaluations.
• Enforce cleaning standards; monitor rooms and public areas for quality.
• Coordinate with front desk and maintenance; manage inventories and budgets.

Skills

Staff management

Communication

Time management

Detail orientation

Leadership

Microsoft Office

Education

High school diploma

Hospitality management degree (advantage)

Tools

MS Office

Job description

TPG Hotels and Resorts seeks an Assistant Executive Housekeeper to oversee daily housekeeping operations, staff scheduling, training, and quality control. You will enforce cleaning standards, coordinate with front desk and maintenance, and manage inventories within budget constraints.

The role requires 2+ years of supervisory housekeeping experience, excellent communication skills, and strong organizational abilities to ensure guest satisfaction and high-quality facilities.