Hotel Housekeeping Admin Clerk

Caesars Entertainment Corporation; Reno (NV); On-site; USD 36,000 - 48,000; Full time

Job summary

Caesars Entertainment Corporation is seeking an Administrative Support role under the direction of Executive Housekeepers and Supervisors. Responsibilities include updating room status in the system, tracking statistics, and assisting housekeeping staff.

The position requires strong communication skills and basic computer proficiency; a High School diploma or equivalent is required. Flexibility with hours and adherence to company policies are expected.

Qualifications

• Prior housekeeping; telephone; and computer experience is recommended but not required.
• Strong verbal and written communication skills.

Responsibilities

• Update and track room status in the computer system; enter statistics on rack format log sheets.
• Advise front desk and engineering of special heavy duty cleaning; inform housekeeping of special cleaning assignments.
• Ensure Executive Housekeeper, Assistant Executive Housekeepers and Supervisors are advised of group, VIP and pre-registered arrivals, special requests, out of order rooms, etc.
• Receive incoming guest calls and relay messages; maintain daily log of calls.
• Coordinate all maintenance requests between supervisors, locksmith and engineering.
• Track and record loaned items; generate a report of missing items for the Executive Housekeeper.
• Prepare daily volume reports listing occupied rooms, vacant/dirty rooms, due outs, number of suites and swing shift duties completed.
• Record all sick calls, late calls and early outs.
• Perform related duties as assigned by supervisor.

Skills

Telephone experience

Computer experience

Housekeeping familiarity

Verbal communication

Written communication

Education

High School diploma or equivalent

Job description

Caesars Entertainment Corporation is seeking an Administrative Support role under the direction of Executive Housekeepers and Supervisors. Responsibilities include updating room status in the system, tracking statistics, and assisting housekeeping staff.

The position requires strong communication skills and basic computer proficiency; a High School diploma or equivalent is required. Flexibility with hours and adherence to company policies are expected.