Hotel Housekeeper — Weekly Pay & Great Benefits

ESA Management, LLC

Fayetteville (NC)

On-site

USD 16,000 - 23,000

Full time

4 days ago
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Benefits offered by this job

Weekly Pay
Competitive Wages
Great working environment
Employee Recognition Programs
Vision Insurance
401(k) Savings Plan
Employee Assistance Program (EAP)
Employee Perks Program

Job summary

Extended Stay America is seeking a Housekeeper in Fayetteville, NC, to clean guest rooms in line with company standards and procedures, ensuring a clean and welcoming environment for guests.

You will maintain carts and laundry areas, report maintenance and guest property issues, and assist with other hotel areas as needed, while following safety policies and completing required training.

Qualifications

  • Understand instructions, policies, and guidelines and the ability to engage in effective communication with the manager and staff.
  • Understand and follow guidelines, adhere to time objectives, productivity measurements and similar company standards and expectations.
  • Apply good judgment at all times.

Responsibilities

  • Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates.
  • Cleans assigned guest rooms with adherence to company standards, policies and procedures.
  • Ensures housekeeping carts, cart rooms and laundry areas are maintained to company standard while in use.
  • Stocks carts and cart rooms if necessary and or directed by management.
  • Reports all maintenance issues directly to the front desk and/or manager on duty.
  • Reports any remaining guest property in a check-out room directly to the front desk and manager on duty.
  • Assists and provides reasonable accommodation in response to guest requests whenever possible and practical.
  • Complies with all safety and security policies and procedures.
  • Completes all required and annual Extended Stay University training.
  • Assisting with cleaning other areas of the hotel as assigned by the manager including but not limited to, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
  • Responsible for maintaining overall hotel cleanliness.
  • Other duties as assigned by the management team.

Skills

Clear communication
Policy adherence
Good judgement

Job description

Extended Stay America is seeking a Housekeeper in Fayetteville, NC, to clean guest rooms in line with company standards and procedures, ensuring a clean and welcoming environment for guests.

You will maintain carts and laundry areas, report maintenance and guest property issues, and assist with other hotel areas as needed, while following safety policies and completing required training.

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