Hotel House Attendant - Guest Experience & Cleanliness

Highgate; California; On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) matching

Paid holidays

Paid vacation

Paid sick leave

Employee assistance program (EAP)

Tuition reimbursement

Jury duty leave

Job summary

Highgate Hotels in Rosemont, IL is seeking a House Attendant to maintain cleanliness of guestrooms, public areas, and equipment while delivering items to guestrooms as needed. The role emphasizes attention to detail and timely service.

The position requires physical stamina, ability to stand for long periods, and clear communication with guests and team members. It offers full-time hours with comprehensive benefits through a growing hospitality portfolio.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand during entire shift.

Responsibilities

• Buff marble floors daily according to hotel standards.
• Shampoo carpets in the public areas according to hotel standards.
• Shampoo furniture as needed.
• Handle all requests for luggage assistance in a friendly, efficient and courteous manner.
• Handle items for "Lost and Found" according to hotel standards.
• Clean guestrooms as needed.
• Have knowledge of and assist in all emergency procedures.
• Maintain hotel equipment in proper working order.
• Maintain storage of hotel equipment in proper area.
• Complete special projects as assigned by the Housekeeping Manager.
• Ensure overall guest satisfaction.
• Assist with removing trash from guest rooms & public areas.
• Assist housekeepers with clean linen for rooms & removing used linen.

Skills

Stand during shift

Verbal and written communication

Education

High School diploma or equivalent

Job description

Highgate Hotels in Rosemont, IL is seeking a House Attendant to maintain cleanliness of guestrooms, public areas, and equipment while delivering items to guestrooms as needed. The role emphasizes attention to detail and timely service.

The position requires physical stamina, ability to stand for long periods, and clear communication with guests and team members. It offers full-time hours with comprehensive benefits through a growing hospitality portfolio.