Hotel Guest Safety & Security Ambassador

Highgate; Miami (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) Retirement Plan with employer

Paid holidays

Paid vacation

Paid sick leave

Employee assistance program (EAP)

Tuition reimbursement

Job summary

Highgate Hotels in Miami is seeking a Safety Ambassador to provide protection and communication with guests and staff, patrol premises, and report hazards. You will respond to emergencies and support security operations to maintain a safe environment.

The role requires flexibility, endurance to stand and move throughout shifts, ability to manage multiple tasks, and strong communication skills. A High School diploma and prior security or hospitality experience are preferred; training provided.

Qualifications

• High School diploma or equivalent. Prior security or hospitality experience preferred.
• Flexible and long hours sometimes required.
• Heavy work - Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds frequently and/or up to 20 pounds constantly.
• Ability to stand during entire shift.
• Ability to climb and descend stairs and run.
• Must be able to multitask and prioritize departmental functions.

Responsibilities

• Use proper radio etiquette at all times.
• Maintain visual contact with the Front Desk/Night Auditor and the front door of the hotel by remaining in the Lobby area when not on property walks.
• Maintain and review daily activity log.
• Administer First Aid/CPR as necessary.
• Respond to emergency situations, including medical, security, guest complaints, etc.
• Investigate assault complaints.
• Patrol area to insure that areas are secure and free of unauthorized persons and disturbances.

Education

High School diploma or equivalent

Job description

Highgate Hotels in Miami is seeking a Safety Ambassador to provide protection and communication with guests and staff, patrol premises, and report hazards. You will respond to emergencies and support security operations to maintain a safe environment.

The role requires flexibility, endurance to stand and move throughout shifts, ability to manage multiple tasks, and strong communication skills. A High School diploma and prior security or hospitality experience are preferred; training provided.