Night Hotel Security Officer – Guest Safety & Response

Highgate; Fort Worth (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision & 401k

Job summary

Highgate is seeking a Safety and Security Officer to protect guests and staff, patrol hotel premises, and report hazards. The role requires maintaining calm under pressure, clear communication, and strict adherence to hotel policies.

Responsibilities include monitoring access, assisting during emergencies, and documenting incidents. A high school diploma or equivalent and flexibility with hours are preferred for this hourly position at a major hospitality property.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or related field preferred.
• Flexible and long hours sometimes required.
• Heavy work - Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds frequently and/or up to 20 pounds constantly.
• Ability to stand during entire shift.
• Ability to climb and descend stairways and run.
• Ability to deter individuals who pose a threat to employees/guests.
• Maintain confidentiality of information.
• Must be able to multitask and prioritize departmental functions.

Responsibilities

• Use proper radio etiquette at all times.
• Maintain visual contact with the Front Desk/Night Auditor and the lobby while not on property walks.
• Maintain and review daily activity log.
• Assist guests to their rooms or with entry into their rooms according to hotel standards.
• Respond to medical emergencies and other emergencies as needed.
• Conduct investigations relative to property losses, guest and employee incidents, and crimes against the hotel.
• Document all deliveries and monitor security cameras where applicable.

Skills

Strong communication

Customer-focused

Physical fitness

Vigilance

Radio etiquette

Education

High School diploma or equivalent

Job description

Highgate is seeking a Safety and Security Officer to protect guests and staff, patrol hotel premises, and report hazards. The role requires maintaining calm under pressure, clear communication, and strict adherence to hotel policies.

Responsibilities include monitoring access, assisting during emergencies, and documenting incidents. A high school diploma or equivalent and flexibility with hours are preferred for this hourly position at a major hospitality property.