Overnight Security Officer Part Time

Highgate Hotels, LP; Miami Beach (FL); On-site; USD 35,000 - 45,000; Full time

Job summary

Highgate Hotels, LP is seeking a Safety & Security Officer to ensure a safe environment for guests and team members at Collins Court South Beach in Miami Beach, Florida. The role involves conducting patrols, responding to incidents, and upholding hotel policies while providing exceptional service.

Ideal candidates will possess a High School diploma, strong communication skills, and a friendly demeanor. Candidates with hotel or security experience will be preferred. The position requires flexibility with scheduling and maintaining confidentiality at all times.

Qualifications

• Prior hotel or security experience preferred.
• Ability to stand and respond quickly throughout the entire shift.
• Strong ability to engage courteously with guests.

Responsibilities

• Maintain a security presence and conduct regular patrols.
• Respond to emergencies and provide First Aid/CPR when required.
• Monitor security systems and investigate incidents.

Skills

Communication skills

Problem-solving

Physical fitness

Guest service skills

Education

High School diploma or equivalent

Job description

Overview

The Safety & Security Officer plays a pivotal role in ensuring a safe, secure, and seamless environment for all guests and team members. This position is responsible for maintaining a visible security presence throughout the property, proactively identifying and addressing potential safety hazards, and upholding the brand's standards for protection and guest experience. The Officer conducts regular patrols, responds swiftly to incidents, and enforces hotel policies while delivering exceptional, service focused communication. This role is critical to safeguarding the wellbeing, privacy, and peace of mind of everyone on property. Hotel, Resort, or Nightlife experience is required for this role.

Location

US-FL-Miami Beach – Collins Court South Beach.

Responsibilities

• Maintain a professional security presence throughout the property, using proper radio communication and monitoring lobby activity when not on patrol.
• Conduct regular property patrols to ensure all areas are secure, free of hazards, and compliant with hotel policies.
• Respond promptly to emergencies, including medical situations, guest disturbances, security incidents and provide First Aid/CPR when required.
• Support guest experience by assisting with room access, conducting escorts, and addressing safety concerns with discretion and service focused communication.
• Monitor security systems, including cameras and access points; verify identification and regulate access to secured areas for authorized personnel.
• Investigate incidents such as accidents, property loss, theft, altercations, and guest or employee complaints; complete detailed and accurate reports.
• Maintain confidentiality regarding guest and employee information and uphold legal and brand standards at all times.
• Collaborate with Guest Services and outside agencies as needed, participating in shift briefings and ensuring smooth information flow.
• Manage security-related equipment, including radios, keys, and pagers, ensuring accurate inventory and documentation.

Qualifications

• High School diploma or equivalent required; prior hotel, security, or related experience preferred.
• Ability to stand, walk, climb stairs, and respond quickly to incidents throughout the entire shift.
• Capable of exerting up to 100 lbs. of force occasionally, 50 lbs. frequently, and 20 lbs. continuously to lift, carry, push, or pull objects.
• Ability to physically deter individuals who pose a threat to guests, residents, or team members.
• Strong verbal and written communication skills with the ability to engage courteously and professionally with guests and employees at all levels.
• Excellent listening, problemsolving, and prioritization abilities in a fastpaced environment.
• Warm, friendly, servicedriven demeanor with the ability to maintain professionalism under pressure.
• Ability to understand and apply detailed instructions, procedures, and information from multiple sources.
• Commitment to confidentiality, operational safety, and adherence to Highgate policies and grooming standards.
• Reliable attendance and flexibility with scheduling, including weekends, holidays, and long shifts as required.
• Willingness to participate in required meetings, trainings, and crosstraining opportunities.
• Demonstrated initiative and the ability to anticipate guest and operational needs.
• Ability to perform additional duties as assigned by management.