Hotel GM | Lead a Dynamic Brand-Driven Team

Moxy Richmond Downtown; Richmond (VA); On-site; USD 120,000 - 190,000; Full time

Benefits offered by this job

Annual bonus eligibility

Health, dental, and vision insurance

401(k) with company match

Paid time off and paid holidays

Pet insurance

Employee discounts at our branded 호텔s

Shamin Perks: tickets, rental cars, or

Referral rewards: $500

Job summary

Moxy Richmond Downtown is seeking a visible, hands-on General Manager to lead a team in the heart of Richmond. You will drive revenue, manage labor and operating costs, and ensure the Moxy experience in every guest interaction, from check-in to lobby energy and service programs.

You will recruit, coach, and grow a crew that shares a positive culture while delivering strong financial results and market-driven strategies.

Qualifications

• 5+ years of progressive hotel operations experience
• 2 years as GM or 3 years as AGM or equivalent multi-department leader
• Experience with Marriott/Moxy brand preferred; hospitality experience required
• Strong budgeting, forecasting, P&L, labor and cost control skills
• Flexible availability including evenings, weekends, and holidays

Responsibilities

• Lead hotel operations and revenue management to meet targets
• Oversee rooms and food & beverage operations and bar service
• Manage budgets, financial targets, and cost controls
• Hire, coach and develop the hotel crew
• Maintain brand standards and guest experience across all touchpoints
• Build local partnerships and community relations to drive occupancy

Skills

GM/AGM leadership

Financial management

Guest satisfaction focus

Brand experience (Moxy/Marriott)

Strong communication

Team building and coaching

Strategic planning

Education

Bachelor’s degree in Hospitality or Business

Tools

Property management systems

Microsoft Office

Job description

Moxy Richmond Downtown is seeking a visible, hands-on General Manager to lead a team in the heart of Richmond. You will drive revenue, manage labor and operating costs, and ensure the Moxy experience in every guest interaction, from check-in to lobby energy and service programs.

You will recruit, coach, and grow a crew that shares a positive culture while delivering strong financial results and market-driven strategies.