Hotel GM: Drive P&L, Guest Experience & Growth

JSK Hospitality LLC; Louisville (KY); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Performance bonus

Medical/dental/vision

401(k) match

PTO

Hotel discounts

Job summary

JSK Hospitality LLC seeks an experienced Hotel General Manager to lead full operations at our Residence Inn by Marriott property. You will own guest experience, team leadership, brand standards, and P&L results while building a positive, accountable culture.

Competitive base plus performance bonus and benefits are offered, with career growth across a growing multi-property company. Location is Louisville, KY, United States.

Qualifications

• 3+ years hotel management experience, with 1–2+ years as GM or strong AGM at select-service or extended-stay property.
• Proven P&L management and guest satisfaction improvement track record.
• Strong leadership, coaching, and team-development skills.
• Working knowledge of brand systems preferred.
• Flexibility for evenings, weekends, holidays; valid driver’s license; occasional travel.

Responsibilities

• Lead overall hotel operations to deliver consistent guest satisfaction scores and brand standards.
• Own the P&L: drive revenue, control costs, and achieve budgeted profit goals.
• Recruit, train, coach, and develop department heads and associates.
• Ensure high standards of cleanliness, maintenance, safety, and security.
• Manage labor, scheduling, and productivity while protecting service levels.
• Partner with sales and revenue management to maximize occupancy, ADR, and RevPAR.
• Handle guest issues and recovery with ownership and professionalism.
• Maintain compliance with Residence Inn by Marriott standards, local regulations, and company policies.
• Conduct property inspections, quality audits, and continuous improvement.
• Report regularly to regional leadership on performance, challenges, and opportunities.
• Step up as needed across the multi-property portfolio.

Job description

JSK Hospitality LLC seeks an experienced Hotel General Manager to lead full operations at our Residence Inn by Marriott property. You will own guest experience, team leadership, brand standards, and P&L results while building a positive, accountable culture.

Competitive base plus performance bonus and benefits are offered, with career growth across a growing multi-property company. Location is Louisville, KY, United States.