Hotel GM: Growth & Guest Experience Leader

Poppy Bank; Evansville (IN); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Benefits

PTO

401(k)

Job summary

J&P Hospitality Management, LLC is seeking a General Manager to own the business, lead the team, and deliver results at a single property on-site. The GM is responsible for driving sales, maximizing revenue, GOP performance, staffing, guest service, safety, and compliance.

Location is on-site; compensation ranges from $50,000 to $60,000 per year, plus commission eligibility, with benefits including PTO and a 401(k). Reports to the Area Manager; direct reports 8+ based on needs.

Qualifications

• 2-5 years GM experience in hospitality or related field.
• Experience managing a single-unit business, preferably in hospitality, service, or retail.
• Proven success driving sales growth and improving GOP performance.
• Strong leadership and coaching skills.
• Familiar with local, state, and federal employment laws.
• Proficient in Microsoft Office Suite.
• Clear verbal and written English.
• College degree is a plus.

Responsibilities

• Manage the hotel according to the business plan and budget, with a strong focus on room sales.
• Deliver consistent sales growth and revenue performance by leading property-level sales initiatives.
• Execute company sales programs and ensure participation and results from staff.
• Work with the Regional Director of Sales to implement market-level strategies, capture local accounts, and drive business-to-business sales.
• Partner with the Revenue Manager to optimize rates, inventory, and pricing decisions that increase market share.
• Achieve and exceed GOP targets compared to budget, last year, and comp sets.
• Review daily, weekly, and monthly performance reports and adjust strategies to remain competitive.
• Approve and monitor direct billing accounts and collections. Make sure guest payments are timely and rates are managed properly.
• Build relationships with local businesses, competitors, and community groups to promote the hotel.
• Knows area attractions and local services to assist guests and provide excellent hospitality.
• Conducts competitive visits to nearby hotels as part of the Lot Drive Program to gather insights and stay informed about local market trends.
• Ensure rooms meet brand and cleanliness standards through daily inspections.
• Oversee the daily audit, bank deposits, and reporting. Review and approve required front desk paperwork.

Skills

Leadership

Sales growth

Budget management

HR practices

Microsoft Office

English communication

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

J&P Hospitality Management, LLC is seeking a General Manager to own the business, lead the team, and deliver results at a single property on-site. The GM is responsible for driving sales, maximizing revenue, GOP performance, staffing, guest service, safety, and compliance.

Location is on-site; compensation ranges from $50,000 to $60,000 per year, plus commission eligibility, with benefits including PTO and a 401(k). Reports to the Area Manager; direct reports 8+ based on needs.