Hotel General Manager: Operations & Guest Experience

LBA Hospitality; Mobile (AL); On-site; USD 90,000 - 150,000; Full time

Job summary

LBA Hospitality is seeking a General Manager to oversee daily hotel operations across Front Office, Housekeeping, Maintenance and Food and Beverage. You will ensure adherence to budget guidelines and brand quality standards while coordinating staffing with corporate recruitment and leading a team to deliver exceptional guest service.

Ideal candidates bring proven leadership in hotel management, strong financial acumen, and a collaborative approach to driving operations and guest satisfaction.

Qualifications

• Experience supervising hotel operations and staff.
• Budgeting, financial controls, and cost management knowledge.
• Familiarity with brand standards and guest service expectations.

Responsibilities

• Oversee daily hotel operations across Front Office, Housekeeping, Maintenance and F&B.
• Ensure operations stay within budget and brand quality guidelines.
• Coordinate staffing levels with corporate recruiting and manage personnel.
• Resolve guest concerns escalated by Guest Service staff.
• Develop and monitor training, policies, and procedures.
• Review cost accounts weekly and maintain financial controls.

Skills

Leadership

Budget management

Staffing

Communication

MS Office

Operations management

Education

BS/BA preferred

High school diploma required

Tools

Excel

Word

Outlook

Job description

LBA Hospitality is seeking a General Manager to oversee daily hotel operations across Front Office, Housekeeping, Maintenance and Food and Beverage. You will ensure adherence to budget guidelines and brand quality standards while coordinating staffing with corporate recruitment and leading a team to deliver exceptional guest service.

Ideal candidates bring proven leadership in hotel management, strong financial acumen, and a collaborative approach to driving operations and guest satisfaction.