Hotel General Manager: Lead Operations, Service & Growth

Hampton Inn and Suites - Phenix City, RAM Hotels; Opelika (AL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off

Employee hotel discounts

Retirement plan options

Professional development opportunities

Job summary

GetHired, Inc. is seeking an experienced Hotel General Manager to oversee all aspects of hotel operations in Opelika, AL. The role focuses on delivering exceptional guest experiences while achieving financial goals and maintaining brand standards.

You will lead daily operations across front office, housekeeping, F&B, and maintenance, while managing staff performance, budgets, and partnerships with corporate clients and local businesses.

Qualifications

• Bachelor’s degree preferred in hospitality, business, or related field.
• Minimum 5+ years in hotel management with leadership responsibilities.
• Strong knowledge of hotel operations, budgeting, and guest service.

Responsibilities

• Oversee daily hotel operations across all departments to maintain standards.
• Lead and evaluate department managers and staff, ensuring performance.
• Address guest concerns promptly and maintain service excellence.
• Develop budgets, monitor revenue/expenses, and drive profitability.
• Support sales and marketing to maximize occupancy and revenue.
• Ensure compliance with safety, labor, and licensing regulations.

Skills

Leadership

Communication

Problem-solving

Team management

Guest service

PMS software

Education

Bachelor’s degree in Hospitality Management, Business Administration, or related field

Tools

Hotel management software

PMS systems

Job description

GetHired, Inc. is seeking an experienced Hotel General Manager to oversee all aspects of hotel operations in Opelika, AL. The role focuses on delivering exceptional guest experiences while achieving financial goals and maintaining brand standards.

You will lead daily operations across front office, housekeeping, F&B, and maintenance, while managing staff performance, budgets, and partnerships with corporate clients and local businesses.