Hotel General Manager: Lead Growth, Revenue & Guest Experience

GetHired, Inc.; Richmond (KY); On-site; USD 90,000 - 130,000; Full time

Job summary

GetHired, Inc. is seeking a General Manager to steer daily hotel operations, set strategic direction, and drive revenue growth while upholding brand standards.

You will lead teams, manage budgets, optimize pricing, and ensure exceptional guest experiences, safety, and regulatory compliance across departments. This role requires a Bachelor’s in Hotel Administration or Business, 5–10 years in hotel management, and proven leadership in a dynamic environment.

Qualifications

• Bachelor’s degree in Hotel Administration or Business Administration.
• Five to ten years of prior hotel management experience.
• Experience may vary based on size and operation complexity.
• Deep understanding of PMS, POS, HVAC and maintenance systems.
• Hospitality accounting, HR laws, OSHA standards, and regulatory compliance.
• Proficiency in OTAs, GDS and revenue management platforms.

Responsibilities

• Lead day-to-day hotel operations and strategic direction.
• Oversee personnel, evaluations and HR actions per policies.
• Develop and monitor succession and development programs.
• Manage annual budgets, forecasts, pricing, and expenses.
• Drive guest satisfaction and maintain brand standards.
• Coordinate with suppliers, agencies, and external partners.
• Ensure safety, regulatory compliance, and performance reviews.

Skills

People leadership

Financial management

Guest experience

Strategic leadership

Operational execution

Team development

Education

Bachelor's degree in Hotel Administration or Business Administration

Tools

PMS

POS

HVAC

Job description

GetHired, Inc. is seeking a General Manager to steer daily hotel operations, set strategic direction, and drive revenue growth while upholding brand standards.

You will lead teams, manage budgets, optimize pricing, and ensure exceptional guest experiences, safety, and regulatory compliance across departments. This role requires a Bachelor’s in Hotel Administration or Business, 5–10 years in hotel management, and proven leadership in a dynamic environment.