Hotel General Manager: Lead Guest Experience & Growth

Kaizen Lab Inc.; Phenix City (AL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Performance bonuses

Health, dental, and vision insurance

Paid time off

Employee hotel discounts

Retirement plan options

Professional development opportunities

Job summary

Kaizen Lab Inc. is seeking an experienced Hotel General Manager in Phenix City, Alabama, to lead all hotel operations, ensuring high guest satisfaction and financial profitability.

The ideal candidate will have over 5 years of hotel management experience and a strong background in operations, staff leadership, and financial management. This position offers a competitive salary and benefits including health insurance and paid time off.

Qualifications

• 5+ years of hotel management experience, including leadership responsibilities.
• Strong knowledge of hotel operations, budgeting, and customer service.
• Ability to work flexible schedules including weekends and holidays.

Responsibilities

• Oversee daily hotel operations including front office and guest services.
• Recruit, train, and supervise department managers and staff.
• Develop and manage hotel budgets; monitor revenue and expenses.

Skills

Leadership

Customer service

Financial management

Problem-solving

Education

Bachelor’s degree in Hospitality Management or related field

Tools

Hotel management software

PMS systems

Job description

Kaizen Lab Inc. is seeking an experienced Hotel General Manager in Phenix City, Alabama, to lead all hotel operations, ensuring high guest satisfaction and financial profitability.

The ideal candidate will have over 5 years of hotel management experience and a strong background in operations, staff leadership, and financial management. This position offers a competitive salary and benefits including health insurance and paid time off.