Hotel General Manager: Lead Operations & Guest Experience

Atira Hotels; Tucson (AZ); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Health savings account

Life insurance and long-term/disabilit

Accident and critical illness coverage

Employee assistance program

Paid time off and holiday pay

Paid training and professional develop

Employee hotel room discounts

Job summary

Atira Hotels in Tucson, at Lodge on the Desert, seeks an experienced General Manager to lead overall hotel operations, drive financial performance, and inspire a high-performing team. The GM ensures guest satisfaction and brand compliance across front office, housekeeping, maintenance, F&B, and sales.

You will set priorities with leadership, manage budgets and labor, build revenue opportunities, and maintain a safe, welcoming environment.

Qualifications

• Bachelor's degree in Hospitality Management or related field or equivalent.
• Minimum of three years of progressive hotel management experience with GM role.
• Experience managing budgets, P&L, and operating costs.
• Leads diverse teams and develops employees.
• Knowledge of guest service, sales, revenue management, and F&B operations.

Responsibilities

• Lead daily hotel operations across all departments.
• Set departmental goals and ensure brand standards.
• Oversee F&B operations, labors, and purchasing.
• Protect assets with preventive maintenance and controls.
• Manage budgets, payroll, and labor efficiency.
• Partner with sales to grow revenue and market share.
• Maintain guest satisfaction and respond to concerns.

Skills

Leadership

Budgeting

Communication

Problem solving

Strategic thinking

Education

Bachelor's degree in Hospitality Management or related field

Tools

Hotel software

Financial reports

Job description

Atira Hotels in Tucson, at Lodge on the Desert, seeks an experienced General Manager to lead overall hotel operations, drive financial performance, and inspire a high-performing team. The GM ensures guest satisfaction and brand compliance across front office, housekeeping, maintenance, F&B, and sales.

You will set priorities with leadership, manage budgets and labor, build revenue opportunities, and maintain a safe, welcoming environment.