Hotel General Manager — Lead Operations & Guest Experience

Home2 Suites Greensboro Airport; Greensboro (NC); Presencial; USD 90.000 - 170.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Quarterly bonus

Insurance

PTO and holidays

401k with employer match

DailyPay

Hotel discounts

Descripción de la vacante

LBA Hospitality is seeking a General Manager for a leadership role at Home2 Suites Greensboro Airport. You will oversee Front Office, Housekeeping, Maintenance, and F&B, delivering exceptional guest experiences while developing associates and achieving financial goals.

The role requires 3+ years of hotel management with budget responsibility, plus 5+ years supervising large teams. Hilton/Marriott experience is preferred and MS Office proficiency is expected.

Formación

• High school diploma or equivalent; bachelor’s degree preferred.
• 3+ years of hotel management experience with budget responsibility.
• 5+ years supervising 15+ associates.
• Hilton or Marriott experience preferred.
• Strong leadership, communication, financial analysis, and organizational skills.
• Proficiency with Microsoft Office (Excel, Word, Outlook).
• Must meet company security clearance requirements.

Responsabilidades

• Lead day-to-day hotel operations and ensure exceptional guest service.
• Recruit, hire, train, coach and develop hotel associates.
• Maintain appropriate staffing levels and promote a positive workplace culture.
• Develop and execute financial objectives while managing budgets and expenses.
• Monitor hotel performance and identify opportunities to improve revenue and profitability.
• Ensure compliance with company policies, brand standards, regulations, and safety.
• Inspect guest rooms, public areas, and hotel grounds for cleanliness and safety.
• Oversee scheduling, payroll, inventory, purchasing, and other admin tasks.
• Resolve escalated guest concerns professionally.
• Maintain community and business relationships.

Conocimientos

Leadership

Communication

Financial analysis

Staff management

Organizational skills

Educación

High school diploma or equivalent

Bachelor’s degree preferred

Herramientas

Microsoft Office

Descripción del empleo

LBA Hospitality is seeking a General Manager for a leadership role at Home2 Suites Greensboro Airport. You will oversee Front Office, Housekeeping, Maintenance, and F&B, delivering exceptional guest experiences while developing associates and achieving financial goals.

The role requires 3+ years of hotel management with budget responsibility, plus 5+ years supervising large teams. Hilton/Marriott experience is preferred and MS Office proficiency is expected.