Hotel General Manager: Lead Operations & Guest Experience

lodgingdynamics

Clearwater (FL)

On-site

USD 90,000 - 130,000

Full time

5 days ago
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Job summary

LodgingDynamics is seeking an experienced General Manager to lead all hotel operations in Clearwater, FL. You will implement brand service strategies, drive guest satisfaction, handle daily operations across front desk, food service, housekeeping, and sales, and ensure profitability while complying with laws.

Responsibilities include recruiting and developing the team, budgeting, and optimizing revenue through yield management.

Qualifications

  • Bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major.
  • Six years in hotel/hospitality required.
  • Four years of progressive leadership in hotel operations, sales and marketing, or related areas.

Responsibilities

  • Recruits, hires, trains, counsels and motivates all team members in all departments.
  • Supervises department heads and staff with authority to issue disciplinary action.
  • Oversees payroll, performance appraisals, and bonus calculations where applicable.
  • Prepares departmental budgets and labor planning.
  • Manages guest services, front desk, food service, housekeeping, maintenance, and sales coordination to meet guest expectations.
  • Ensures strict cash handling and revenue protection practices.
  • Drives brand standards and compliance with regulations.
  • Conducts regular team meetings and CIMs for continuous improvement.

Skills

Team leadership
Guest relations
Budgeting
Operational oversight
Strategic planning
Hiring & training
Communication
Regulatory compliance
Cash handling
Revenue management

Education

Bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major

Tools

GDS/Reservations systems
MS Office

Job description

LodgingDynamics is seeking an experienced General Manager to lead all hotel operations in Clearwater, FL. You will implement brand service strategies, drive guest satisfaction, handle daily operations across front desk, food service, housekeeping, and sales, and ensure profitability while complying with laws.

Responsibilities include recruiting and developing the team, budgeting, and optimizing revenue through yield management.

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