Hotel General Manager: Lead Operations & Guest Experience

lodgingdynamics; Anaheim (CA); On-site; USD 140,000 - 230,000; Full time

Job summary

Lodging Dynamics is seeking a General Manager for a full-service Marriott-branded hotel in Anaheim, CA. The GM serves as the primary strategic business leader, ensuring brand service strategy and initiatives meet guest expectations while driving profitability and compliance.

You will supervise front office, food service, housekeeping, maintenance, sales, and more; oversee payroll, budgeting, vendor relations, and revenue management, and foster a guest-centric culture through staff development

Qualifications

• Requires at least 6 years of hotel leadership experience.
• Requires at least 4 years of progressive leadership in hotel operations, sales, or related areas.
• Full-service Marriott-branded hotel experience preferred.

Responsibilities

• Oversee all hotel departments and ensure seamless daily operations.
• Manage department payroll, budgeting, and cost control.
• Lead brand initiatives, service standards, and guest relations programs.
• Drive revenue growth, optimize occupancy and rate strategies.
• Ensure safety, regulatory compliance, and risk management.
• Lead weekly stand-up meetings and monthly CIM for continuous improvement.

Skills

Leadership

Budgeting

Revenue management

Guest services

Staff development

Education

Bachelor's degree

Tools

MS Excel

POS system

Job description

Lodging Dynamics is seeking a General Manager for a full-service Marriott-branded hotel in Anaheim, CA. The GM serves as the primary strategic business leader, ensuring brand service strategy and initiatives meet guest expectations while driving profitability and compliance.

You will supervise front office, food service, housekeeping, maintenance, sales, and more; oversee payroll, budgeting, vendor relations, and revenue management, and foster a guest-centric culture through staff development