Hotel General Manager — Lead Guest Experience & Revenue

SpringHill Suites by Marriott; Troy (MI); In loco; USD 59.000 - 72.000; Tempo pieno

Vantaggi offerti da questo lavoro

Dental insurance

Employee discount

Health insurance

Paid time off

Professional development assistance

Vision insurance

Descrizione del lavoro

SpringHill Suites by Marriott is seeking a dynamic Hotel General Manager to lead our team and oversee all aspects of operations at a new construction property in Troy, MI. This role demands a strong leader with expertise in hospitality management, financial oversight, and guest services to drive profitability and guest satisfaction.

The successful candidate will manage front desk, housekeeping, F&B, and guest services, ensuring adherence to brand standards while maintaining a welcoming,

Competenze

• Experience in hotel management or hospitality leadership roles.
• Strong knowledge of hospitality management principles including revenue management, budgeting, financial operations, and guest services.
• Excellent managerial communication skills with the ability to lead diverse teams effectively.

Mansioni

• Oversee daily hotel operations across departments (front desk, housekeeping, F&B, maintenance).
• Lead and supervise hospitality teams with clear direction and motivation.
• Manage operations budgets, revenue management, cost control and financial planning.

Conoscenze

Hotel leadership

Revenue management

Budgeting

Staff development

Multilingual abilities

PMS knowledge

Guest services

Communication

Strumenti

PMS software

Reservation systems

Multi-line phone systems

Descrizione del lavoro

SpringHill Suites by Marriott is seeking a dynamic Hotel General Manager to lead our team and oversee all aspects of operations at a new construction property in Troy, MI. This role demands a strong leader with expertise in hospitality management, financial oversight, and guest services to drive profitability and guest satisfaction.

The successful candidate will manage front desk, housekeeping, F&B, and guest services, ensuring adherence to brand standards while maintaining a welcoming,