Hotel General Manager: Lead Ops, Guest Experience & Growth

Lake Forest SpringHill Suites by Marriott; Lake Forest (CA); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Competitive pay

Bonus program

Daily Pay

Job summary

The General Manager position with Tharaldson Hospitality Management is based in Lake Forest, CA, overseeing all hotel operations, financial performance, guest experience, and staff engagement at SpringHill Suites by Marriott. The role requires a hands-on leader who mentors teams and drives results while maintaining high standards of service and brand compliance.

The ideal candidate will bring leadership strengths, financial acumen, and a flexible schedule to ensure guest satisfaction and

Qualifications

• Minimum 1 year of Hotel General Manager experience in a Select Service or Extended Stay hotel.
• Strong leadership, communication, and team development skills.
• Experience managing hotel financials, budgets, labor costs, and operational performance.
• Knowledge of scheduling, inventory management, purchasing, and payroll.
• Valid driver's license with reliable transportation.
• Flexible schedule, including evenings, weekends, and holidays as business needs require.

Responsibilities

• Lead all aspects of hotel operations to maximize guest satisfaction, associate engagement, and financial performance.
• Recruit, train, coach, and develop a high-performing hotel team.
• Ensure compliance with all company policies, franchise standards, and operating procedures.
• Manage labor, expenses, and operating budgets while maintaining profitability.
• Monitor key performance metrics and implement strategies to improve results.
• Oversee scheduling, payroll, inventory, purchasing, and daily financial reporting.
• Build relationships within the local community and actively participate in sales and marketing initiatives.
• Be available to respond to operational needs as required.

Skills

Leadership

Team development

Communication

Budgeting

Operational excellence

Guest satisfaction

Education

Associate degree in Hospitality or related field

Tools

Payroll systems

Inventory management systems

Scheduling tools

Job description

The General Manager position with Tharaldson Hospitality Management is based in Lake Forest, CA, overseeing all hotel operations, financial performance, guest experience, and staff engagement at SpringHill Suites by Marriott. The role requires a hands-on leader who mentors teams and drives results while maintaining high standards of service and brand compliance.

The ideal candidate will bring leadership strengths, financial acumen, and a flexible schedule to ensure guest satisfaction and