Hotel General Manager - Lead Guest Experience & Revenue

SPRINGHILL SUITES - CHATTANOOGA/CAMERON; Chattanooga (TN); Presencial; USD 95.000 - 140.000; Jornada completa

Descripción de la vacante

LBA Hospitality is seeking a General Manager in Chattanooga to lead all hotel operations, including Front Office, Housekeeping, Maintenance, and Food & Beverage. The role emphasizes guest satisfaction, staff development, and achieving financial goals while upholding brand standards.

The GM will recruit and develop the team, manage budgets, monitor performance, and ensure compliance with safety and company policies. The position requires on-site work with occasional overnight travel.

Formación

• 3+ years of hotel management experience with budget responsibility.
• 5+ years of experience supervising 15+ associates.

Responsabilidades

• Lead day-to-day hotel operations and ensure exceptional guest service.
• Recruit, hire, train, coach, and develop hotel associates.
• Maintain staffing levels and promote a positive workplace culture.
• Develop and execute financial objectives while managing budgets and expenses.
• Monitor hotel performance and identify revenue and profitability opportunities.
• Ensure compliance with policies, brand standards, regulations, and safety requirements.
• Inspect guest rooms and public areas for cleanliness and safety.
• Oversee scheduling, payroll, inventory, and purchasing.
• Resolve escalated guest concerns professionally.

Conocimientos

Leadership

Communication

Financial analysis

Organizational skills

Staff development

Educación

Bachelor's degree preferred

High school diploma or equivalent

Herramientas

Microsoft Office

Excel

Word

Outlook

Descripción del empleo

LBA Hospitality is seeking a General Manager in Chattanooga to lead all hotel operations, including Front Office, Housekeeping, Maintenance, and Food & Beverage. The role emphasizes guest satisfaction, staff development, and achieving financial goals while upholding brand standards.

The GM will recruit and develop the team, manage budgets, monitor performance, and ensure compliance with safety and company policies. The position requires on-site work with occasional overnight travel.