Hotel General Manager — Lead Clean, Welcoming Guests

MCR; Grand Prairie (TX); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Weekly Pay

Paid Time Off

Retirement Options

Health, Dental, Vision Insurance

Job summary

MCR is seeking a General Manager in Grand Prairie to oversee hotel operations and ensure clean, friendly service daily. The role requires strong leadership, adherence to brand standards, onboarding and coaching of staff, and effective daily reporting to drive guest satisfaction and safety.

The position emphasizes teamwork, attention to detail, and the ability to manage schedules, maintain quality, and uphold hospitality excellence across the property.

Qualifications

• Must have a positive attitude and willingness to learn.
• Must be able to understand and follow established guidelines.
• Must evaluate options quickly and make sound decisions.
• Must handle high-pressure, fast-paced environments with composure.
• Must listen actively, resolve conflicts, and communicate clearly.
• Must understand basic financial information and arithmetic.
• Must convey information clearly and effectively in English.
• Leads team to deliver friendly service with a smile to guests.
• Age 18+ required; educational background preferred.

Responsibilities

• Daily supervision of hotel operations including guest rooms and public spaces.
• Onboarding new team members and ensuring onboarding checklists are followed.
• Conducting daily audits and producing shift handover reports.
• Overseeing purchasing, invoices, and accounts payable processes.
• Ensuring adherence to brand standards and quality assurance checks.
• Upholding proper uniform attire and welcoming guest interactions.
• Overseeing safety, preventative maintenance, and schedule adherence.
• Coaching, training, and developing staff; communicating growth opportunities.
• Managing inventory and providing feedback for continuous improvement.

Skills

Can-Do Attitude

Ability to Follow Guidelines

Evaluation and Decision-Making

Handle Pace and Pressure

Listening Conflict Resolution

Financial Skills

Communication Skills

Hospitality and Guest Service

Age Requirement

Education Preferred

Education

Bachelor’s or Associate’s Degree Preferred

Job description

MCR is seeking a General Manager in Grand Prairie to oversee hotel operations and ensure clean, friendly service daily. The role requires strong leadership, adherence to brand standards, onboarding and coaching of staff, and effective daily reporting to drive guest satisfaction and safety.

The position emphasizes teamwork, attention to detail, and the ability to manage schedules, maintain quality, and uphold hospitality excellence across the property.