Hotel General Manager: Inspire Teams, Elevate Service

AC Seattle Downtown; Seattle (WA); On-site; USD 110,000 - 180,000; Full time

Benefits offered by this job

Group insurance

Paid time off

401(k) plan

Disability insurance

Life insurance

Daily pay

Job summary

InnVentures is seeking a General Manager for our Seattle-area hotel. You will lead and mentor the hotel team, champion exceptional guest service, and drive financial performance for ownership.

You will oversee operations, staffing, benefits, payroll, and HR tasks while collaborating with sales and revenue management to maximize market share. A strong, customer-focused leader with 5+ years in hotel management is required.

Qualifications

• 5+ years progressive hotel management experience or a 4-year college degree with related experience.
• Proven ability to interview, train, coach and motivate department managers and teams.
• Strong communication, organization and problem-solving skills.

Responsibilities

• Hire, train, support, coach and mentor department managers and teams.
• Champion service quality and empower staff to deliver guest satisfaction.
• Cultivate guest relationships to build loyalty and drive high guest satisfaction and financial performance.
• Resolve guest and employee issues promptly and effectively to maintain service standards.
• Monitor operations to ensure standard procedures are followed and HR tasks run smoothly.
• Support benefits administration, payroll and other HR activities.
• Collaborate with Sales to support proactive revenue growth and market share.
• Ensure safety procedures are communicated and followed; conduct property inspections.
• Plan and execute staff meetings and daily huddles; work with Revenue Management to maximize revenues.

Skills

Leadership

Mentoring

Staff coaching

Guest service

Education

Bachelor’s degree

Job description

InnVentures is seeking a General Manager for our Seattle-area hotel. You will lead and mentor the hotel team, champion exceptional guest service, and drive financial performance for ownership.

You will oversee operations, staffing, benefits, payroll, and HR tasks while collaborating with sales and revenue management to maximize market share. A strong, customer-focused leader with 5+ years in hotel management is required.