Hotel General Manager - Guest Experience & Profit Leader

HHM Hospitality; Pittsburgh (Allegheny County); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision

Paid Time Off

401k Match

Life Insurance

Travel Discounts

Commuter Benefits

Bonuses & Incentives

Professional Development

Tech Reimbursements

Job summary

HHM Hotels is seeking a General Manager for Hotel Joinery, Pittsburgh. Lead and inspire a diverse team across front office, housekeeping, and maintenance to deliver outstanding guest experiences while driving profitability and quality.

You will set performance standards, mentor leaders, and implement service excellence. The role emphasizes revenue optimization, cost control, and staff development within a dynamic hospitality environment.

Qualifications

• Leadership experience guiding diverse teams
• Guest experience focus with service standards
• Strong financial management and budget tracking
• Operational oversight of hotel departments
• Commitment to staff development and succession planning

Responsibilities

• Lead, inspire, and mentor the hotel team to deliver exceptional guest experiences
• Set clear expectations and provide guidance to achieve top performance
• Develop and execute strategies to maximize revenue and manage expenses
• Oversee front office, housekeeping, and maintenance for seamless operations
• Foster continuous learning and professional development for staff

Skills

Leadership

Guest Experience

Financial Acumen

Operational Excellence

Employee Development

Education

Bachelor’s Degree in Business or Hospitality

Previous hotel management experience

Job description

HHM Hotels is seeking a General Manager for Hotel Joinery, Pittsburgh. Lead and inspire a diverse team across front office, housekeeping, and maintenance to deliver outstanding guest experiences while driving profitability and quality.

You will set performance standards, mentor leaders, and implement service excellence. The role emphasizes revenue optimization, cost control, and staff development within a dynamic hospitality environment.