Hotel General Manager: Guest-Experience & Profit Leader

Ram Hotels; Columbus (GA); On-site; USD 120,000 - 170,000; Full time

Job summary

Ram Hotels in Columbus, GA is seeking an experienced Hotel General Manager to oversee all hotel operations, elevate guest satisfaction, and drive financial profitability.

You will lead daily operations across front desk, housekeeping, F&B, and maintenance, while mentoring managers and staff to deliver consistent world-class service.

Responsibilities include budgeting, revenue management, and meeting occupancy, ADR, and RevPAR targets, with strict adherence to brand standards and local regulations.

Qualifications

• Bachelor’s degree in Hospitality Management, Business Administration, or related field.
• 5+ years of hotel management experience with leadership responsibilities.
• Strong knowledge of hotel operations, budgeting, and customer service.
• Excellent leadership, communication, and problem-solving skills.
• Experience with hotel management software and PMS systems.
• Ability to work flexible schedules including weekends and holidays.

Responsibilities

• Oversee daily hotel operations including front desk, housekeeping, food and beverage, and maintenance.
• Drive guest satisfaction and ensure high service standards across all departments.
• Recruit, train, and evaluate department managers and hotel staff.
• Develop and manage annual budgets, monitor revenue and expenses.
• Lead sales initiatives to maximize occupancy and revenue.
• Maintain compliance with health, safety, and licensing regulations.

Skills

Leadership

Communication

Problem-solving

Budgeting

Customer service

Education

Bachelor’s degree in Hospitality Management, Business Administration, or related field

Tools

PMS systems

Job description

Ram Hotels in Columbus, GA is seeking an experienced Hotel General Manager to oversee all hotel operations, elevate guest satisfaction, and drive financial profitability.

You will lead daily operations across front desk, housekeeping, F&B, and maintenance, while mentoring managers and staff to deliver consistent world-class service.

Responsibilities include budgeting, revenue management, and meeting occupancy, ADR, and RevPAR targets, with strict adherence to brand standards and local regulations.