Hotel General Manager: Grow Revenue & Guest Experience

Ram Hotels; Georgia; On-site; USD 85,000 - 130,000; Full time

Benefits offered by this job

Health benefits

Vacation time

Quarterly bonuses

401K

Job summary

RAM Hotels in Columbus, Georgia, seeks a General Manager to oversee all hotel operations, drive profitability, and lead a high-performing team. You will manage hiring, training, and discipline while promoting sales and maintaining brand standards.

The role emphasizes guest satisfaction, safety, and cost-effective property management. The General Manager will guide staff, implement policies, and analyze financial reports to improve performance and service quality.

Qualifications

• Bachelor’s degree in Hospitality Management or equivalent combination of education and experience.
• Hotel operations experience; knowledge of federal/state/local laws and regs.
• Certified Hospitality Administrator designation (preferred).
• Excellent customer service skills.

Responsibilities

• Direct day-to-day hotel operations and supervise staff per policies.
• Set performance expectations and ensure cross-department communication.
• Maintain quality standards; analyze guest feedback and financials.
• Analyze market trends and drive revenue and ADR growth.
• Enforce safety, cleanliness, and preventive maintenance.
• Contribute to sales and marketing efforts and community relations.
• Perform other tasks to meet guest satisfaction.

Skills

Leadership

Communication

Flexibility

Team management

Customer service

Physical stamina

Education

Bachelor’s degree in Hospitality Management

Certified Hospitality Administrator

Equivalent education/experience

Job description

RAM Hotels in Columbus, Georgia, seeks a General Manager to oversee all hotel operations, drive profitability, and lead a high-performing team. You will manage hiring, training, and discipline while promoting sales and maintaining brand standards.

The role emphasizes guest satisfaction, safety, and cost-effective property management. The General Manager will guide staff, implement policies, and analyze financial reports to improve performance and service quality.