Hotel General Manager: Guest Experience & Growth Leader

TOWNEPLACE SUITES ASHEVILLE; Asheville (NC); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Salary and bonus

Fun work environment

Training and growth

Medical, dental, vision

Paid holidays

401k retirement

Job summary

Hospitality America, LLC is seeking a dynamic General Manager for Towneplace Suites Asheville to lead day-to-day hotel operations and deliver outstanding guest experiences. The successful candidate will empower a diverse team, engage with the local business community, and establish high standards across housekeeping, front desk, food and beverage, and facilities.

A strategic mindset, strong leadership, and a passion for hospitality are essential to grow brand presence and profitability in a

Qualifications

• Proven experience managing select service or full-service hotels.
• Strong leadership skills, with the ability to inspire and motivate a diverse team.
• Exceptional organizational and problem-solving abilities.
• Excellent communication and interpersonal skills.
• A passion for the hospitality industry and a commitment to delivering outstanding guest experiences.
• Knowledge of industry trends, best practices, and emerging technologies.
• Flexibility to work in a dynamic and fast-paced environment.

Responsibilities

• Oversee day-to-day hotel operations to ensure seamless guest services and efficient workflows.
• Actively engage in the local community to further increase brand/product awareness via approved memberships, charitable activities, and business community/networking events.
• Foster partnerships with local businesses to enhance guest experiences and drive revenue.
• Establish and maintain high operational standards in all areas, including housekeeping, front desk, food and beverage, and facilities management.
• Implement strategies to enhance revenue generation, cost control, and operational efficiency.
• Continuously evaluate and improve operational processes to enhance guest satisfaction and profitability.

Skills

Leadership skills

Organizational skills

Communication skills

Problem-solving abilities

Hospitality industry knowledge

Team motivation

Strategic mindset

Job description

Hospitality America, LLC is seeking a dynamic General Manager for Towneplace Suites Asheville to lead day-to-day hotel operations and deliver outstanding guest experiences. The successful candidate will empower a diverse team, engage with the local business community, and establish high standards across housekeeping, front desk, food and beverage, and facilities.

A strategic mindset, strong leadership, and a passion for hospitality are essential to grow brand presence and profitability in a