Hotel General Manager: Growth & Guest Experience Lead

Lloyd Companies; Rapid City (SD); On-site; USD 85,000 - 140,000; Full time

Job summary

Lloyd Companies seeks a General Manager in Rapid City, SD, responsible for overall operations, guest experience, and financial performance. You will lead and develop department leaders, drive revenue, manage expenses, and uphold brand standards across all property operations.

The role emphasizes strategic planning, capital improvements, and strong leadership to ensure profitability and service excellence for guests and stakeholders.

Qualifications

• Bachelor's degree preferred; 5–8 years in hospitality management.
• Proven leadership and staff development experience.
• Strong financial acumen including budgeting and revenue management.

Responsibilities

• Lead hotel leadership and teams to meet brand standards and profitability.
• Drive revenue growth while controlling costs and maximizing asset value.
• Oversee operations, guest satisfaction, safety, and regulatory compliance.

Skills

Leadership

Strategic thinking

Budgeting

Revenue management

Communication

Education

Bachelor's degree preferred

Job description

Lloyd Companies seeks a General Manager in Rapid City, SD, responsible for overall operations, guest experience, and financial performance. You will lead and develop department leaders, drive revenue, manage expenses, and uphold brand standards across all property operations.

The role emphasizes strategic planning, capital improvements, and strong leadership to ensure profitability and service excellence for guests and stakeholders.