Hotel General Manager — Experience & Ops Leader

Hireology; Ogunquit (ME); On-site; USD 110,000 - 170,000; Full time

Job summary

Uncommon Hospitality is seeking a General Manager to lead all hotel operations, including guest services, F&B, spa, facilities, and team development. The role balances strategic direction with daily execution and a culture of accountability and hospitality.

The GM will drive annual budgets, forecast performance, and implement initiatives to improve efficiency, service delivery, and guest satisfaction while representing the property in the community and upholding company standards.

Qualifications

• Five or more years of progressive hotel experience.
• Proven ability to manage multi-department operations.
• Strong financial management, budgeting, and forecasting skills.
• Experience overseeing food and beverage operations is a plus.
• Proven ability to develop teams, improve processes, and drive performance.
• Excellent communication, leadership, and relationship-building skills.

Responsibilities

• Lead and oversee all hotel operations, including guest services, F&B, spa, facilities, and team development.
• Develop and manage annual operating budgets, forecasts, and business plans.
• Monitor performance against budgets, implement corrective actions as needed.
• Create a culture of accountability, hospitality, and continuous improvement.
• Serve as a visible leader, communicating goals and expectations across departments.
• Drive systems and processes to improve efficiency, service quality, and profitability.
• Represent the hotel in the community and partner with stakeholders.
• Ensure compliance with company policies, safety requirements, and regulatory standards.

Skills

Leadership

Financial management

Communication

Problem solving

Attention to detail

Integrity

Job description

Uncommon Hospitality is seeking a General Manager to lead all hotel operations, including guest services, F&B, spa, facilities, and team development. The role balances strategic direction with daily execution and a culture of accountability and hospitality.

The GM will drive annual budgets, forecast performance, and implement initiatives to improve efficiency, service delivery, and guest satisfaction while representing the property in the community and upholding company standards.