Hotel General Manager: Elevate Service & Profitability

Tru by Hilton NE Indianapolis Castleton

Vertland (IN)

On-site

USD 90,000 - 150,000

Full time

5 days ago
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Job summary

Tru by Hilton NE Indianapolis Castleton is seeking an energetic Hotel General Manager to lead our hospitality team and oversee all aspects of hotel operations. You will drive guest satisfaction, optimize revenue, and ensure smooth daily operations while upholding brand standards.

The role requires a proven leader with extensive experience in hospitality management, strong budgeting and staff development skills, and the ability to motivate diverse teams to deliver outstanding service in a

Qualifications

  • Proven experience in hotel management or hospitality leadership.
  • Strong leadership skills with ability to manage diverse teams across departments.
  • Experience with budgets, cost control, and financial operations in hospitality.

Responsibilities

  • Oversee daily hotel operations (front desk, housekeeping, F&B, maintenance, guest services).
  • Lead and develop hospitality teams with coaching and feedback.
  • Manage budgets, revenue management, and financial planning to maximize profitability.
  • Implement and monitor PMS and reservation platforms to streamline bookings and data management.
  • Maintain high guest relations and resolve issues to ensure customer satisfaction.
  • Develop plans for revenue growth through pricing strategies and occupancy optimization.
  • Maintain group sales at hotel level.
  • Oversee HR activities including hiring, onboarding, scheduling, and employee relations.
  • Oversee night audit procedures and reconcile daily transactions.

Skills

Leadership
Hospitality management
Budgeting
Revenue management
PMS systems
Customer service
Staff training

Tools

PMS
Revenue management tools

Job description

Tru by Hilton NE Indianapolis Castleton is seeking an energetic Hotel General Manager to lead our hospitality team and oversee all aspects of hotel operations. You will drive guest satisfaction, optimize revenue, and ensure smooth daily operations while upholding brand standards.

The role requires a proven leader with extensive experience in hospitality management, strong budgeting and staff development skills, and the ability to motivate diverse teams to deliver outstanding service in a

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