Hotel General Manager - Guest Experience Leader

Mcr-Hotels; Indianapolis (IN); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Weekly Pay

Paid Time Off

Retirement Options

Health, Dental, Vision Insurance

Job summary

The Hampton Inn Indianapolis, 5860 West 73rd Street, Indianapolis, Indiana, seeks a proactive General Manager to lead daily hotel operations, ensuring cleanliness, guest satisfaction, and brand standards across all departments.

You will supervise managers and teams, maintain safety protocols, optimize room readiness, and drive performance through effective training, reporting, and collaboration with hotel leadership. Strong communication and organizational skills are essential.

Qualifications

• Can-Do Attitude: positive attitude and willingness to learn.
• Ability to follow guidelines and procedures consistently.
• Strong decision-making under pressure with excellent communication.
• Excellent guest service mindset with focus on hospitality.
• Flexible schedule including evenings, nights, weekends and holidays.

Responsibilities

• Daily supervision of hotel operations to ensure cleanliness and guest satisfaction.
• Onboarding and training of new team members with adherence to onboarding checklist.
• Conducting audits, maintaining reports and ensuring brand standards.
• Overseeing work schedules, payroll timing, and inventory management.
• Fostering teamwork and effective communication across departments.

Skills

Can-Do Attitude

Ability to Follow Guidelines

Evaluation and Decision-Making

Handle Pace and Pressure

Listening & Conflict Resolution

Financial Skills

Communication Skills

Hospitality and Guest Service

Schedule and Travel Flexibility

Education

Bachelor’s or Associate’s Degree Preferred

Progressive supervisory experience in hospitality

Tools

Windows Proficiency

Spreadsheets

Word Processing

Job description

The Hampton Inn Indianapolis, 5860 West 73rd Street, Indianapolis, Indiana, seeks a proactive General Manager to lead daily hotel operations, ensuring cleanliness, guest satisfaction, and brand standards across all departments.

You will supervise managers and teams, maintain safety protocols, optimize room readiness, and drive performance through effective training, reporting, and collaboration with hotel leadership. Strong communication and organizational skills are essential.