Hotel General Manager — Drive Revenue & Guest Excellence

Highgate Hotels, LP; Rosemont (IL); On-site; USD 110,000 - 140,000; Full time

Job summary

Highgate Hotels in Rosemont, IL seeks a General Manager to drive profitability for Residence Inn Ohare/Rosemont by leading revenue generation, cost control, and guest satisfaction while developing a strong team. You will oversee daily operations, training, and budget management to ensure exceptional service and asset performance.

The role requires strategic leadership and hands-on management across departments, with a focus on sales collaboration and adherence to hotel standards.

Qualifications

• 6+ years progressive experience in a hotel or related field.
• Strong communication and leadership skills.
• Ability to multitask and prioritize deadlines.
• Maintain high standards and confidentiality.

Responsibilities

• Tour operating departments daily and adjust as needed.
• Conduct weekly staff meetings and trainings per standards.
• Meet financial review dates and corporate programs in a timely fashion.
• Lead monthly financial reviews with all department managers.
• Maintain budgeted productivity and standard checkbook procedures.
• Develop managers through training and mentoring.
• Drive hotel sales with top accounts, client meetings, and events.

Skills

Leadership

Strategic thinking

Financial acumen

People development

Guest service

Education

4-year college degree

Hospitality degree

Job description

Highgate Hotels in Rosemont, IL seeks a General Manager to drive profitability for Residence Inn Ohare/Rosemont by leading revenue generation, cost control, and guest satisfaction while developing a strong team. You will oversee daily operations, training, and budget management to ensure exceptional service and asset performance.

The role requires strategic leadership and hands-on management across departments, with a focus on sales collaboration and adherence to hotel standards.