Hotel General Manager — Drive Guest Experience & Growth

TPG Hotels & Resorts; Wilmington (NC); Presencial; USD 85.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health, Dental and Vision Insurances

Disability Insurances

Supplemental Life Insurances

Identity Theft Protection

Flexible Spending Accounts

401(k) Retirement Plan

Paid Time Off, Vacation and Holidays

Employee Assistance Program

Amazing hotel discounts

Descripción de la vacante

TPG Hotels and Resorts is seeking a General Manager for a Springhill Suites in Wilmington, NC to lead the hotel's operations, guest satisfaction, and financial performance.

You will develop strategies with department heads, manage budget and revenue, ensure compliance, and drive guest experience and team engagement.

Join a national hospitality operator focused on guest service, profitability, and professional growth within a dynamic Wilmington property.

Formación

• Bachelor's degree in Hospitality Management or related field.
• Proven experience managing hotel operations and revenue performance.
• Strong leadership, communication, and strategic planning skills.
• Track record of improving guest satisfaction and profitability.

Responsabilidades

• Provide strong leadership to hotel staff and departments.
• Recruit, train, and evaluate department heads.
• Develop strategies to increase occupancy and revenue.
• Ensure exceptional guest service and quick issue resolution.
• Develop and manage annual budget and cost controls.
• Prepare regular reports for owners and management.

Conocimientos

Leadership

Guest service

Budgeting

Revenue management

Team management

Strategic planning

Educación

Bachelor's degree in Hospitality Management

Descripción del empleo

TPG Hotels and Resorts is seeking a General Manager for a Springhill Suites in Wilmington, NC to lead the hotel's operations, guest satisfaction, and financial performance.

You will develop strategies with department heads, manage budget and revenue, ensure compliance, and drive guest experience and team engagement.

Join a national hospitality operator focused on guest service, profitability, and professional growth within a dynamic Wilmington property.