General Manager - Hospitality Leader Driving Growth & Service

Concord Hospitality Enterprises; Greensboro (NC); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Life Insurance

401K with company match

Training & Development

Leadership Development Course

Quarterly bonus

Job summary

Concord Hospitality Enterprises seeks an experienced General Manager to lead our WoodSpring Suites in Greensboro, NC. You will hire, motivate, and reward a winning team, liaising with the brand, owners and guiding operations within budget and brand standards.

You will drive staffing, guest services, and sales initiatives, while ensuring top-tier customer experiences and adherence to safety policies across housekeeping, maintenance and operations.

Qualifications

• Proven ability to lead a hotel team and meet targets.
• Strong customer service delivery and guest satisfaction focus.
• Experience in hiring, mentoring and developing staff.

Responsibilities

• Oversee staffing, scheduling, and daily hotel operations.
• Coordinate housekeeping, maintenance and front desk activities.
• Manage vendors and control costs while seeking better value.
• Conduct weekly sales prospecting and communicate results to leadership.
• Ensure guest check-in/out experiences are welcoming and smooth.

Skills

Team leadership

Staffing management

Sales prospecting

Customer service

Vendor management

Budget adherence

Multitasking

Tools

Microsoft Office

Hospitality management systems

Job description

Concord Hospitality Enterprises seeks an experienced General Manager to lead our WoodSpring Suites in Greensboro, NC. You will hire, motivate, and reward a winning team, liaising with the brand, owners and guiding operations within budget and brand standards.

You will drive staffing, guest services, and sales initiatives, while ensuring top-tier customer experiences and adherence to safety policies across housekeeping, maintenance and operations.