Hotel Front Desk Supervisor

Retreat Hotels & Resorts; Town of Middletown (NY); On-site; USD 22,041 - 24,796; Full time

Job summary

A leading hotel chain in Town of Middletown is seeking a Front Desk Supervisor to oversee front desk operations. The role involves supervising staff, ensuring guest satisfaction, and representing the hotel in the lobby. Candidates should have at least 1 year of Marriott front desk experience and be available on weekends and evenings. This position offers a competitive hourly wage of $16 to $18.

Qualifications

• At least 1 year of front desk experience with Marriott.
• Weekend and evening availability.
• Leadership opportunity on a fantastic team.

Responsibilities

• Supervise front desk staff and guest interactions.
• Ensure high standards of customer satisfaction are met.
• Represent the operation at the front of the lobby.

Skills

Front desk experience

Customer service

Leadership

Job description

Front Desk Supervisor – Marriott

We’re in search of a hotel front desk supervisor who will provide exceptional service so every guest who stays with us becomes a repeat customer. You’ll be the face of the operation and the first person guests see when they come through the doors.

Responsibilities

• Supervise front desk staff and guest interactions.
• Ensure high standards of customer satisfaction are met.
• Represent the operation at the front of the lobby.

Qualifications

• At least 1 year of front desk experience with Marriott.
• Weekend and evening availability.
• Leadership opportunity on a fantastic team.

Compensation

$16 - $18 hourly