Dynamic Front Desk Agent | Guest Services in a Fast-Paced Hotel

Island Hospitality Management, LLC.; Durham, Northern (NC, KY); Hybrid; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Healthcare coverage

HSA/FSA plans

Dependent care FSA

Identity Theft Protection Insurance

Commuter benefits (transit & parking)

Pet Insurance

Paid time off and wellness exams

Zusammenfassung

Island Hospitality Management, LLC. seeks a Front Desk Agent in Durham, NC to manage guest check-in/check-out, assist vendors, and provide exceptional service in a fast-paced setting.

The role emphasizes professional communication, reliability, and the ability to handle payments and generate shift reports for management. Flexible scheduling is noted to accommodate occupancy and seasonal needs in a hospitality environment.

Qualifikationen

• Highly motivated team player with strong initiative and desire for achievement.
• Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary.
• Ability to work well in stressful situations.
• Readily available and approachable for all guests while providing excellent guest service.

Aufgaben

• Check-in/Check-out hotel guests.
• Process all payments according to established hotel requirements.
• Provide information and assistance to all guests and vendors.
• Prepares all necessary reports during each shift for the management team.

Kenntnisse

Customer service

Communication

Team player

Problem solving

Jobbeschreibung

Island Hospitality Management, LLC. seeks a Front Desk Agent in Durham, NC to manage guest check-in/check-out, assist vendors, and provide exceptional service in a fast-paced setting.

The role emphasizes professional communication, reliability, and the ability to handle payments and generate shift reports for management. Flexible scheduling is noted to accommodate occupancy and seasonal needs in a hospitality environment.