Hotel Front Desk Specialist — Guest Experience Champion

Atrium Hospitality; Hot Springs (AR); Vor Ort; USD 17.000 - 24.000; Vollzeit

Benefits dieser Stelle

401(k) match

Health insurance

Paid time off

Brand discounts

DailyPay

Tuition reimbursement

Zusammenfassung

Atrium Hospitality's Hot Springs Embassy Suites in Hot Springs, AR is seeking a full-time front desk associate. You will greet guests, handle check-ins and check-outs with warmth, and ensure a welcoming experience.

You will support and train teammates, resolve guest issues quickly, and assist with daily tasks to keep the lobby guest-ready. High school diploma and comfort with hotel systems are required; ability to lift 50 lbs is expected.

Qualifikationen

• Customer service experience with people skills and patience.
• Experience in hospitality or leadership is preferred.
• High school diploma or equivalent.
• Tech-savvy with experience using hotel systems.
• Able to lift 50 lbs and stay on your feet.

Aufgaben

• Oversee front desk operations and act as go-to problem solver for guests and teammates.
• Handle guest check-ins and check-outs with warmth and efficiency.
• Support and train new front desk team members.
• Resolve guest issues quickly and professionally.
• Assist with daily tasks like event sheets and lobby readiness.

Kenntnisse

Customer service experience

Hospitality experience

Leadership experience

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Atrium Hospitality's Hot Springs Embassy Suites in Hot Springs, AR is seeking a full-time front desk associate. You will greet guests, handle check-ins and check-outs with warmth, and ensure a welcoming experience.

You will support and train teammates, resolve guest issues quickly, and assist with daily tasks to keep the lobby guest-ready. High school diploma and comfort with hotel systems are required; ability to lift 50 lbs is expected.