Hotel Front Desk Night Auditor

ARK; Triadelphia (WV); On-site; USD 21,000 - 22,000; Full time

Job summary

ARK is seeking a night auditor who loves working with people and has bookkeeping experience to support our growing property. The role includes an overnight schedule, with training provided to bolster your hospitality career goals.

You will produce and reconcile daily, weekly, and monthly reports for hotel management, perform front desk duties when needed, and ensure accurate financial records. Strong computer skills and excellent customer service are essential.

Qualifications

• High school diploma or equivalent required; some college preferred.
• Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required.
• Excellent customer service and communication skills are required.
• Requires a flexible schedule that allows for overnight shift hours.
• Must be computer proficient; experience with accounting or reservation software is a bonus.

Responsibilities

• Produce and distribute daily, weekly, and monthly reports to hotel management, department heads, and general manager.
• Complete additional bookkeeping, administrative, and accounting procedures as requested.
• Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed.
• Provide exceptional service to all hotel guests during their stay.
• Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages.

Skills

Customer service

Communication

Computer proficiency

Overnight shift flexibility

Education

High school diploma

Some college

Tools

Reservation software

Accounting software

Job description

Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!

Compensation: 15.00 - 16.00 hourly

Qualifications

• High school diploma or equivalent required; some college preferred
• Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
• Excellent customer service and communication skills are required
• Requires a flexible schedule that allows for overnight shift hours
• Must be computer proficient; experience with accounting or reservation software is a bonus

Responsibilities

• Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
• Complete additional bookkeeping, administrative, and accounting procedures as requested
• Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
• Provide exceptional service to all hotel guests during their stay
• Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages