Hotel Front Desk Night Auditor

Bighornlaw; Laurel (MS); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Night Auditor, where you'll play a vital role in ensuring exceptional guest experiences. This position offers a unique opportunity to develop your skills in the hospitality industry, with responsibilities ranging from front desk duties to financial record management. If you have a passion for customer service and a keen eye for detail, this role could be the perfect fit for you. Embrace a flexible schedule and become part of a team that values relationships and positive impacts in the community.

Qualifications

• Previous experience in hospitality or guest services preferred.
• Requires strong communication and customer service skills.

Responsibilities

• Process reservations and check-ins, ensuring guest satisfaction.
• Prepare financial reports and audit records for accuracy.

Skills

Customer Service

Communication Skills

Attention to Detail

Computer Proficiency

Education

High School Diploma

Some College

Tools

Accounting Software

Reservation Software

Job description

Comfort Inn Laurel - Fort Meade • Laurel , MD , US

Posted 3 days ago

Description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.

Responsibilities

• Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
• Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
• Ensure all guests feel they are having an exceptional experience at the property
• Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
• Perform additional bookkeeping, administrative, and accounting procedures as required

Qualifications

• Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
• Computer proficiency is required; experience with accounting or reservation software is preferred
• Outstanding communication skills and excellent customer service skills are required
• Requires a flexible schedule that allows for overnight shift hours
• Diploma or equivalent from high school is required; some college is desired

Compensation

$16 - $17 hourly

About Comfort Inn Laurel - Fort Meade

Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners