Night Auditor

Donohoe Hospitality Services; Arlington (VA); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a dynamic team at a renowned hotel in Arlington, where your contributions matter! As a Night Auditor, you'll play a vital role in ensuring smooth operations during nighttime hours, balancing financial transactions, and providing excellent guest service. This position offers a unique opportunity for those passionate about hospitality, with a focus on teamwork and personal growth. Enjoy a collaborative work environment and a comprehensive benefits package, including health insurance and paid time off. If you're ready to elevate guest experiences and thrive in a supportive setting, we want to hear from you!

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Hotel Room Discounts

Daily Pay Access

Qualifications

• Previous hotel experience preferred.
• Experience at front desk is a plus.

Responsibilities

• Audit and balance departmental ledger accounts.
• Provide exceptional guest service and resolve inquiries.
• Handle financial transactions accurately.

Skills

Guest Service

Financial Transactions

Auditing

Problem Solving

Education

High School Diploma

Hospitality Management Degree

Job description

Come Join Our Team at Residence Inn Arlington Ballston!

Working at the Residence Inn Arlington Ballston offers several unique benefits that make it a great place to work. You'll be part of a collaborative team where every member's contribution is valued, ensuring you have the resources and encouragement needed to excel in your role. Residence Inn Ballston is an ideal place for those starting out in hospitality or looking to advance their careers. Situated in the vibrant Arlington Ballston area, the hotel is close to restaurants, shopping, entertainment, and recreational facilities, offering plenty of options for after-work activities. The Residence Inn Arlington Ballston is dedicated to providing exceptional guest experiences, and being part of a team that values excellence and strives to exceed expectations can be incredibly rewarding. The hotel fosters a diverse and inclusive work environment where everyone feels welcome and respected, enhancing teamwork and collaboration. If you're passionate about hospitality and looking for a place where you can thrive both personally and professionally, the Residence Inn Arlington Ballston is an excellent choice. Apply today and become part of a team that values your contributions and supports your growth!

Income (Night) Auditor

Position Summary :

Our Night Auditor plays a crucial role in ensuring the smooth operation of the hotel during nighttime hours. This position is responsible for auditing, balancing, and consolidating departmental ledger accounts, preparing various hotel operating reports, and handling the requests and transactions of hotel guests. The Night Auditor ensures that all financial transactions are accurately recorded and reconciled, providing essential support to the hotel's financial operations. Additionally, this role involves providing exceptional guest service, addressing inquiries, and resolving issues to enhance the overall guest experience.

Essential Functions :

• Post all daily room and outstanding charges.
• Balance all revenue totals of cash and credits against revenue report.
• Verify and prepare registration cards for arriving guests.
• Handle hotel phone system, transfer calls, and take messages for guests as well as hotel staff.
• Take, modify, and cancel guest reservations.
• Check in / out guests according to hotel and / or brand standards.
• Address inquiries, requests, and complaints from guests. Coordinate with other departments to fulfill guest special requests.
• Notify housekeeping and maintenance of any reported problems with guestrooms and hotel grounds.
• Provide information and assistance to guests regarding the hotel and local surroundings.
• Create and / or print the required reports.
• Verify each front desk shift's transactions.
• Finalize transactions completed during the day, including completing a daily income report and daily F&B Revenue Report.
• Maintain cleanliness and organization of the Front Office area.
• Perform cashier duties, cash travelers' checks, and post phone charges and other miscellaneous charges to guest accounts.
• Follow in-house procedures to help ensure the security of guests and employees. Be knowledgeable about hotel emergency procedures.

Additional Responsibilities :

• The hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demands, and employees may be asked to work shifts other than those they prefer or normally work.
• Employees are required to adhere to all work rules, procedures, and policies established by the hotel, including, but not limited to, those contained in the employee handbook.

Education and Experience :

• Previous hotel experience preferred.
• Previous hotel front desk experience preferred

Benefits and Perks

Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, hotel room discounts. and MORE! Through this selection of benefits and perks, we strive to provide employees with options that will enhance their quality of life in and out of work.

• minimum 32 hours / week to qualify

We also offer daily pay access where you can receive your earnings on the same day you work, empowering you to manage your finances easily and confidently.

If you're ready to bring your energy and skills to a team dedicated to delivering exceptional guest experiences, we want to hear from you! Apply today and be a key player in creating memorable moments for our guests.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.